faqs

HOW LONG IS SHIPPING?

ALL SHIPPING TAKES ABOUT 7-10 BUSINESS DAYS

CAN I CHANGE MY ADDRESS AFTER I HAVE ORDERED?

NO, ONCE YOU PLACE YOUR ORDER ADDRESS CHANGES CAN NOT BE MADE.

MY TRACKING NUMBER SAYS DELIVERED BUT I HAVEN'T RECIEVED MY ORDER?

FIRST ALWAYS CHECK & MAKE SURE YOUR ADDRESS IS CORRECT, THEN CONTACT YOUR LOCAL POST OFFICE, & GIVE THEM THE TRACKING NUMBER ASSOCIATE WITH YOUR PACKAGE, IF YOU LIVE IN A APARMENT COMPLEX YOU CAN ALSO CHECK WITH YOUR LEASING OFFICE AS WELL. IF PACKAGE(S) ARE NOT FOUND NATURALKAQS WILL OFFER A ONE TIME CREDIT AND REPLACE YOUR ITEMS FREE OF CHARGE.

DOES NATURLKAQS SHIP WORLDWIDE?

NO, NOT AT THIS CURRENT TIME WE ONLY SHIP INSIDE THE USA.

CAN I ORDER AND PICK I LIVE IN THE SAME CITY.

NO, NATURLKAQS DOES NOT ALLOW PICK UPS OR DROP OFF. SHIPPING WILL ALWAYS NE REQUIRED.

terms

EXCHANGES

Exchanges are not allowed, UNLESS items are damaged (proof needed), once items are deemed damaged and not usable, naturalkaqs will replace the item FREE of charge.

PRODUCTS

All products are, cruelty free and all the ingredients in every product is listed under the product in its description box. So when purchasing from naturalkaqs you are agreeing and acknowledging that you want those item(s). Some items contain earthly nut oils so always read the list of ingredients. Naturalkaqs will not be held responsible for items you purchase that you are allergic to, SO PLEASE READ!