Privacy Policy

 To all my returning and new customers Please read my terms and policy rule information CAREFULLY because ALL sales are final. Therefore purchasing anything from naturalkaqs you are agreeing to my terms of service & policy. If at any point in time you do not agree with the terms and policy rules DO NOT PURCHASE.

HOW LONG IS SHIPPING?

• ALL SHIPPING TAKES ABOUT 7-10 BUSINESS DAYS & NOT INCULDING WEEKEND DAYS, OR HOLIDAYS, IF YOU ORDER ON A FRIDAY YOUR ORDER WILL BE SHIPPED THE NEXT BUSINESS DAY.

CAN I CHANGE MY ADDRESS AFTER I HAVE ORDERED?

• NO, ONCE YOU PLACE YOUR ORDER ADDRESS CHANGES CAN NOT BE MADE.

MY TRACKING NUMBER SAYS DELIVERED BUT I HAVEN'T RECIEVED MY ORDER?

• FIRST ALWAYS CHECK & MAKE SURE YOUR ADDRESS IS CORRECT, THEN CONTACT YOUR LOCAL POST OFFICE, & GIVE THEM THE TRACKING NUMBER ASSOCIATED WITH YOUR PACKAGE, IF YOU LIVE IN A APARMENT COMPLEX CHECK WITH YOUR LEASING OFFICE AS WELL. AS OWNER I WILL DO EVERYTHING IN MY POWER TO RESOLVE YOUR “Missing a package Issue“ IF PACKAGE(S) ARE NOT FOUND NATURALKAQS WILL OFFER A (ONE) TIME CREDIT & REPLACE YOUR ITEMS FREE OF CHARGE.

DOES NATURLKAQS SHIP WORLDWIDE? 

• NO, NOT AT THIS CURRENT TIME WE ONLY SHIP INSIDE THE USA.

CAN I ORDER AND PICK I LIVE IN THE SAME CITY.

• NO, NATURLKAQS DOES NOT ALLOW PICK UPS OR DROP OFF. SHIPPING WILL ALWAYS BE REQUIRED.

EXCHANGES 

• Exchanges are not allowed, UNLESS items are damaged (proof needed), once items are deemed damaged and not usable, naturalkaqs will replace the item FREE of charge. 

PRODUCTS

• All products are, cruelty free and all the ingredients in ALL product are listed under the product in its description box. So when purchasing from naturalkaqs you are agreeing and acknowledging that you want those item(s). Some items contain earthly nut oils so always read the list of ingredients. Naturalkaqs will not be held responsible for items you purchase that you are allergic to, SO PLEASE READ!